Nowadays, when time is money, any incident on your PC might mess up your entire business. Time spent in lengthy, abstract arguments over the phone with the IT Service operator whenever you deal with a software bug, visits paid to the IT Service centre just to get your computer diagnosed, hours wasted in traffic... Our solution? IT Servicing just one click away, anytime, anywhere!
1click2U is a web-based remote IT service that requires a direct connection between your computer and the computer of ETA2U’s IT Service specialist, subject to the consent of the latter.
ETA2U’s IT specialist will solve your problems quickly and efficiently after you log in. You don’t have to get an appointment, wait in line or drop by anymore.
How does it work?
The software 1click2U relies on generates a link between our specialist’s computer and your computer so that the former have access to your computer display. Once the connection is established and direct access to your computer is enabled, our specialist will start running computer diagnostics/solve the problem right before your eyes.
Readily accessible to all.
Once the computer is started and the Internet connection is established, 1click2U becomes readily accessible to all, no matter where. Our remote service requires no prior setup and that regardless of the computer type (PC, laptop, PDA), browser or OS.
How secure is 1click2U?
Your data will be secured throughout the service time. 1click2U uses encryption to make sure only you and our IT specialist are able to see what is going on in your computer. It is you, our customers, who initiate the remote support service and it is again you who keeps it running on your computer as long as you want. We shall neither install nor change anything in your computer without your prior consent.
Direct access: www.1click2u.ro
1Click2U is a professional tool that enables us to run computer diagnostics or even provide fast solutions to software problems via a remote connection to customer’s computer. It is available only to customers having previously signed a service agreement with ETA2U, seeking to quickly fix their software failures by one-click-away remote assistance.